Business Communications

One of the reasons why VoIP is the best phone system today for businesses is that it can provide valuable analytics and data about phone calls. Nowadays, it’s very important for business leaders to keep tabs on call data so they can continue to set and meet goals, as well as improve their customer experience […]

As VoIP is now the most popular phone system option for all types of businesses today, when you’re ready to make the switch it can be tricky to pick a provider. There are tons of top-rated business VoIP phone system providers on the market today, and it can seem like they offer similar options at

Is your business or organization in need of a VoIP phone system? Depending on your type of organization and protocols for implementing new business communication tools, you may need to submit a VoIP Request for Proposal (RFP). An RFP will help you organize your needs in one place, and make the smartest decision on choosing

Has your business ever struggled with high call volume? Or maybe you feel as if there’s not enough employees to answer customer/client calls throughout the day. Well, this is a very common challenge for all types of businesses today! More and more companies are taking advantage of virtual receptionists, so they can make sure no

The way businesses are communicating – both internally with their own team and externally with customers/clients – is changing. With technology advancing and more teams using remote work, businesses need more robust communication systems than ever. Learn about the different types of business communication systems available to you today, including basic business phone systems, cloud-based